Consulting and Service

At the ITF we transfer our knowledge of applied research into practical, demand-driven services and consultancy projects, combining expertise gained from scientific research with practical experience acquired over the years in the regional, national and international tourism industry.
Our position as a University of Applied Sciences enables a science-based and active support of our partners and customers in everyday tourism business. For further information on our range of services, please see our portfolio of consultancy services or contact us.


Examples of current service and consulting projects

IMG 0003

Mystery Check website (2013)

The ITF prepares in collaboration with those responsible of the Quality Program Grisons and partners in the destinations checklists for examining websites of destinations and hotels, in order to perform future quality checks of websites (mystery checks) in a standardized procedure.

Monitoringtool fuer Schneesportschulen

Monitoring Tool for snow sports schools (2013)

The ITF supports the umbrella organization of the Swiss ski schools and ski instructor Swiss Snow Sports Association (SSSA) in the development of an online tool, by which the previous written data acquisition of the members both in terms of collection and analysis is to be optimized.

Weissfluhjoch Davos

Development Concept for the Institute building Weissfluhjoch Davos (2013)

The ITF supports the Institute for Snow and Avalanche Research in Davos in creating a development concept for the alternative use of certain parts of the institute building at the Davos Weissfluhjoch. SLF Weissfluhjoch

27655-045 Sardona

Business plan Sardona Active (2011)
We developed a business plan with a market-driven strategy for the UNESCO World Heritage Site “Tectonic Arena Sardona” in collaboration with the following project partners: IG Tektonikarena Sardona, Elm holiday region, Heidiland Tourism, IG Sardona-aktiv and the association Tektonikarena Sardona.

Grand Resort Bad Ragaz

Studies regarding the regional value generation through tourism activities for the municipalities Flums, Quarten and for the Grand Resort Bad Ragaz (2011)
The ITF examined the monetary importance of directly-induced tourism in the municipalities of Flums and Quarten and for the Grand Resort Bad Ragaz.
Press report Flums. Press report Bad Ragaz.


Survey Mountain bike guests in Graubünden (2011)
Around 1500 mountain bike guests took part in this survey. The main motive for this sport is the experience of nature and landscape. The existing services and infrastructure of the Grison area received high satisfaction marks. Press report.

Head of Consulting and Service

Hörburger Norbert, Dipl. Betriebswirt (FH), MBA in Finanzdienstleistungen, MRICS
Tel. +41 81 286 37 48
Fax +41 81 286 39 49
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