Teaching quality - HTW Chur

Teaching quality
At a glance

At a glance

The quality assurance and development activities for teaching are based on the HTW Chur quality assurance framework concept and in particular the teaching guidelines:

  • HTW Chur aspires to improve its teaching continuously by conducting periodic evaluations.
  • HTW Chur continuously develops its study concepts further, taking into account the current status of science and professional practice.
  • Thanks to its interdisciplinary focus, synergies are exploited across the different specialist areas, creating a course offering that in some respects is like no other in Switzerland.
  • HTW Chur ensures that the guidelines and objectives of the European Higher Education Area are taken into account.
  • HTW Chur complies with the legal requirements concerning admission to university studies, the assessment of student performance and the awarding of their degrees.

Teaching quality control system

The teaching quality control system comprises the following elements: quality objectives, quality measures and quality assessments. It ensures continuous improvement via further enhancements in quality.

Teaching quality control system of HTW Chur

Framework conditions

Teaching quality is based on the national and international framework conditions:

Quality objects

Based on the Leitsätzen zur Lehre of the quality assurance strategy, HTW Chur defines the quality objectives for teaching via quality dimensions at a study programme and course level. 

The decisive quality objectives at a study programme level are as follows:

  • Professional field and practical orientation: the study contents are practice-oriented and serve as either general or specific preparation for existing, emerging or yet-to-be-developed professional fields.
  • Based on skill profiles: each study course is based on a skill profile (skills upon admission and graduation), which forms the basis both for enabling the student to work in the respective professional field and allowing them to study further at the next highest level.
  • Regular evaluation: the study programmes of HTW Chur are evaluated regularly both internally and externally.

The decisive quality objectives at a course level are as follows:

  • Coordination with the skills to be achieved during the study programme: the skills to be acquired as part of a course are to be geared towards the skills to be achieved within the framework of the study programme in question.
  • Suitable forms of teaching and learning: courses at HTW Chur are based on the Chur blended learning model(intranet, login required).

Quality measures

On the basis of its quality objectives, HTW Chur has defined the following measures aimed at promoting enhancements in quality and achieving its stated quality objectives.

  • Further training of lecturers: HTW Chur develops the didactic and methodological expertise of its lecturers.
  • Blended Learning Centre: the Blended Learning Centre assists HTW Chur in making efficient and professional use of the e-learning platform and supports lecturers in creating and embedding learning components and contents.
  • Promotion of the link to research and practice: the practical relevance of teaching is ensured thanks to the participation of lecturers in research and development projects with the world of business.
  • Process management: the QM Handbook governs the decisive teaching processes under business process 4.01 Teaching, bachelor’s degree, master’s degree
  • Organisation: the Teaching unit, with the Prorector as unit head, has the task of ensuring coordination of the performance mandate across the entire university.
  • Regulations: HTW Chur governs its study programmes via regulations and directives.

Quality assessment

HTW Chur performs regular evaluations at a study programme and course level. The use of the instruments is defined via the QM-Handbook.

Study programme level
Evaluation by students:

  • Survey of student satisfaction (incl. direct measurement) for bachelor’s and consecutive master’s degree programmes
  • Graduate surveys
  • Class representative meetings

Further evaluations:

  • Evaluation by advisory boards/external experts
  • Statistical assessments of student drop-out rates and study permit certificates

Course level

Course assessments by students


HTW Chur uses the results of the university graduate surveys of the Swiss Federal Statistical Office as a means of comparison with other Swiss universities of applied sciences.

Enhancement of quality

Improved quality is ensured through the regular exchange of experiences at various levels.

  • University level: the Teaching unit ensures the further enhancement of quality with regular meetings held for the exchange of experiences across various study programmes
  • Study programme level: regular study course and class representative meetings are held as part of the study programmes.
  • Course level: quality is enhanced further at course level thanks to module group meetings and individual discussions between teaching staff and the Director of Studies.

Evaluation of student satisfaction


HTW Chur aspires to improve its teaching continuously by conducting periodic evaluations. 

HTW Chur implements this guiding principle from the quality assurance strategy by conducting regular surveys of student satisfaction and subsequent direct measurements. The surveys of student satisfaction are carried out every three years by the University of Applied Sciences of Eastern Switzerland. From time to time, HTW Chur reviews the impact of the measures introduced by means of a direct measurement.


2016 student satisfaction
The survey of student satisfaction was carried out in May/June 2016.

2017 direct measurement
An initial review of the effectiveness of the measures introduced was conducted via the 2017 direct measurement.



Studer Martin
Prof., Dipl. Informatik-Ingenieur ETH